The NCA says it is keen on quality network services
The NCA says it is keen on quality network services
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The Electronic Communications Tribunal adjudicating the dispute between four Mobile Network Operators (MNOs) and the National Communications Authority (NCA) over a GH¢34million fine, has adjourned hearing to Monday, January, 28, 2019.

The hearing was adjourned at yesterday’s sitting after the MNOs filed for an injunction against the execution of the fine being charged by the Authority.

Airtel-Tigo, Glo, MTN and Vodafone are before the three member tribunal with a petition challenging the basis of the fine. They are praying the tribunal to nullify the fine imposed on them by the NCA for alleged poor network services.

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But the NCA also insist that the four network operators were sanctioned for their non-compliance with various Quality of Service (QoS) requirements.

Joe Anokye, NCA Director-General
Joe Anokye, NCA Director-General

The Electronic Communications Tribunal, established by the Electronic Communications Act 2008, Act 775 is mandated under the law to consider appeals brought by telecom industry players against decisions or orders made by the NCA or to review a particular matter under a license and decisions of the Dispute Resolution Committee of the Authority.

The telecom providers who seem not to be clear with the action taken by the NCA are taking advantage of the Act to seek redress at the tribunal.

The Tribunal is expected to make a ruling on the injunction application at it second hearing so as to enable the tribunal deal with the substantive case.

Must Read : Controversy looms over NCA sanction against Telcos.

MTN, Glo, Airtel-Tigo, and Vodafone were last year fined a total of GH¢34,065,000 by the NCA for poor services to consumers, and were given December, 10, 2018 as deadline for payment.

AirtelTigo is to pay GH¢11,635,000, Glo, GH¢4,460,000, MTN GH¢9,080,000 and Vodafone GH¢8,890,000.

In a statement released in November last years, the NCA noted that it undertook a quality of Service monitoring in the Greater Accra, Eastern, Western, Northern Regions and two districts in the Ashanti Region in the phase one of a nationwide monitoring exercise.

This exercise according to the NCA, enabled the Authority to determine the MNOs which were unable to meet their Licence Key Performance Indicators in some District Capitals.

By Benjamin Nana Appiah/

VIABenjamin Nana Appiah
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