A two-day managerial mediation training for senior and middle level managers and supervisors, with the aim of promoting workplace harmony and industrial peace, has ended in Tema.
Organised by ADR Daily, in collaboration with the Gamey & Gamy Group, the leading labour management and ADR consulting firm, the sponsored training was attended by some 22 managers and supervisors from HPW Fresh & Dry Limited and Consolidated Bank Ghana.
Held at the Gamey Apex Leadership Centre in Tema, the training introduced the participants to modern managerial mediation skills needed for the resolution of disputes at the workplace.
The sponsored training, which forms part of the corporate social responsibility programme of ADR Daily and the Gamey &Gamey Group, is a product of ADR Daily’s 2020 Mediation Expedition held at the Bunso Eco Park in the Eastern region last December, which aimed at promoting public awareness about Appropriate Dispute Resolution (ADR), and the adoption of mediation for the effective and amicable resolution of disputes in all sectors.
Topics treated at the training, include an Introduction to ADR mechanisms, Managing Workplace Conflicts, and Mandatory Managerial Mediation, amidst the sharing of experiences on dispute situations.
Mr. Austin Gamey, Chief Executive Officer of Gamey and Gamey Group, who took them through the skills for mandatory managerial mediation, reminded participants of their role as leaders in their various organizations.
He said the practice of managerial mediation by managers has become mandatory since managers, especially at the middle level, need to be proactive in helping to resolve disputes among workers so as to protect the interests of the organisation.
He noted that frequent feuds among workers largely contribute to decline in productivity and low organisational performance in the long run, adding that managers therefore, have a responsibility to identity dispute situations and get them resolved in good time.
Closing the session, Mr Gamey encouraged the managers uphold the principles of collaboration, and adopt an interest-based approach in managing employees they supervise.
