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The engagement of professional Human Resource managers has been recommended for religious bodies that have workers.

According to Elder Nicholas Sarpong Kumankoma, Head of Administration and Human Resource Department of the Church of Pentecost of Ghana, HR managers are essential for the effective and efficient management of the workforce in faith-based organisations.

In an interview with ADR Daily on the relevance of HR management to churches, Elder Sarpong Kumankoma noted that there is a need for all churches that have a sizeable number of both ministerial and non-ministerial workers to have an HR manager.

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He said even the smaller churches need an officer to coordinate the affairs of the few workers properly.

For larger churches, he said a full HR Department is required.

Touching on the human resource management experience of the Church of Pentecost, he explained that the church has nearly 2,000 workers consisting of 1,500 ministerial staff and 380 non-ministerial staff.

The non-ministerial staff, categorised as the support staff who assist in the propagation of the gospel, include secretaries, administrators, accountants, auditors, drivers, engineers, cleaners among others in the 61 Area offices across the country.

To ensure that the workers perform optimally, he said the church has a Performance Management System that appraises the workers using Key Performance Indicators (KPIs).

Through that, he said measures such as training for skills upgrade are conducted to address the performance challenges facing workers.

He said although the church is a religious body, the management of the workers needed to be conducted professionally to enhance performance and productivity.

By: Nii Adotey/adrdaily.com

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ADR Daily is a specialized news portal with a focus on providing authentic news, information and research analysis on Appropriate Dispute Resolution (ADR), Human Resource Management (HRM) and Industrial Relations Management (IRM) in Ghana and beyond. This platform serves as an information resource base for the progress of the ADR, HRM and IRM industries, and seeks to promote professionalism in ADR practice by supporting a network of ADR professionals within and across nations and continents. ADR Daily keenly encourages the mass adoption of ADR mechanisms, particularly negotiation, mediation and arbitration for the resolution of disputes in all spheres, through the publication of industry news and information, as well as by deploying innovative awareness creation engagements.