Mrs Mansa Nettey, Chief Executive Officer of Standard Chartered Bank, Ghana, has urged Human Resource Management practitioners to deploy strategies for keeping highly engaged employees for the benefit of their organisations.
According to her, employee engagement is how to create the conditions in which employees offer the best of their capability and potential, and it involves having a well thought-through employee value proposition.
She made the call in her keynote address at the opening of the 2017 Annual General Meeting of the Institute of Human Resource Management Practitioners (IHRMP) in Accra today,
The Meeting had the theme, “Talent management- a necessity for competitive advantage.”
Mrs Nettey, who is the first female to head Stanchart Ghana in the bank’s 120-year history, said a high employee engagement culture, drives innovation, employee commitment and ownership of the organisation, and inspires workers to look forward to going to work.
“Highly engaged employees are a great asset to any organisation. Their aim is how to take the company to the next level,” she said.
She observed that, HR managers, and management in general, have a key role to play in sustaining and actively engaging employees.
To be able to build such a culture, she said the organisation “must be authentic and transparent with actions that are consistent with the organisation’s values.”
In that regard, Mrs. Nettey suggested to HR practitioners the need to help management to devise measures for building high employee engagement culture in organisations.
In addition to the engagement culture, Mrs. Nettey called for “pay for performance” culture which promotes hard work, as well as HR data analytics which remains critical in promoting staff performance.
She also gave other tips for recruiting, retaining and utilising best talents for productivity and profitability, and challenged HR practitioners to take a more strategic view on how to manage talents.
She acknowledge that although the greatest asset of an organisation is its people, the main challenge facing many companies today is how to effectively management this asset.
According to her, many customers are attracted to companies not because of their products and policies, but because of its people.
Therefore, she said there is the need for conscious efforts to be made to effectively identify and manage talents that the organisation requires for progress.
By Nii Adotey/adrdaily.com