Aug 18, 2017
PW Ghana, an international mining firm in Ghana, has organized a workshop for its supervisors at the Asanko Mine project with the aim of enhancing their capacity in ensuring effective workplace cooperation.
Among other things, the objective of the training was to equip the supervisors with skills for Effective Interdependency and Communication at the workplace.
According to Mr. Eric Agyenim Boateng, Human Resource Manager at PW Ghana, said the session was part of management’s strategy to improve the working relationship at the mines, with an objective to empower supervisors with soft skills for the effective management of people in the company.
“People who lead the workforce must communicate well with their subordinates and help them understand the direction and overall objectives of the organization,” he told ADR Daily.
He said the company rolled out the training programme being mindful that the success of any organization lies predominantly on how well the workforce understands the vision, strategies and objectives of the company and this can only be achieved through proper communication.
The training, which was facilitated by Gamey and Gamey Group, took the supervisors through various topics including building a better workplace relationship, maintaining good labour management cooperation at the workplace, and productive communication.
Mr Agyenim Boateng told ADR Daily that their supervisors were trained on various aspects of communication and its impacts on the management of people.
He explained that PW Ghana is a major force in civil engineering and mining operations in Ghana and other parts of the world, adding that the training was in line with their vision of providing excellent services for their customers.
The company, he explained, places high value on its human resource and hence is highly interested in the training and development of its workers to provide better and more efficient services to their customers.
During the training, supervisors were taken through aspects of the Labour Law and the use of the PULSE and GHOST principles for effective communication at the workplace.
Mr Austin Gamey, the lead facilitator impressed on the supervisors their critical role in meeting the overall objective of the company, explaining that the growth or collapse of the company depends largely on the type of working relationship they establish with their subordinates.
In addressing their role in ensuring compliance to company policies, Mr Gamey entreated the supervisors that sections 9(e) to (h) of the Labour Act 2003, (Act 651) enjoins them to provide and ensure the operation of an adequate procedure for discipline of workers, and also keep open channels of communication with their subordinates.
He explained that corporate goals and targets can only be achieved through effective and intense collaboration at the workplace.
He, therefore, encouraged them to avoid adversarial language at the workplace and rather engage their workforce in brainstorming towards increasing productivity.
Mr. Felix Buoh, Senior Maintenance Planner at PW, in his remarks on behalf of the participants, described the training as very timely and instructive because it came at a time the operations of the company was becoming complex due to organizational growth.
He agreed that that the complex nature of their operations, required that they secure the right people management skills in leadership at various levels.
Regardless of their technical skills and positions, there was a need for empowerment with soft skills which are very essential for increased performance and motivating people to be proactive on the job.
He called on management of organizations, especially in the mining industry, to invest in building the capacity of senior staff in effective communication and management skills so as to mobilize the workforce to drive productivity.