MORE LANGUAGE SKILLS FOR MEDIATORS

Immediacy Immediacy is the opportunity to examine what is happening in the moment. Communicating in the “here and now” allows emotions to be dealt with and...
How to Handle Labour Surplus

How to Handle Labour Surplus

By: Wilhelm Schnotz In a perfect world, the only labour problem a Human Resources Manager or a small business owner would face would be that...
Virtual Workers perform better

Virtual Workers perform better—Study

A new Gallup study reveals that workers who spend a few days away from the office are more engaged than those who do not...
Severance Pay Considerations

Severance Pay Considerations

Severance benefits are payments made to employees upon termination of employment caused by events that are beyond their control, such as workforce reductions, plant...
Identifying Interests for effective dispute resolution

Identifying Interests for effective dispute resolution

  By Lizzy-Ann Kwagbedzi Conflicts are bound to occur in the interactions of interdependent people who encounter or perceive incompatible goals or a different position on matters...
Mediation Can Be an Effective Parenting Technique for Family Disagreements

Mediation Can Be an Effective Parenting Technique for Family Disagreements

Mediation skills build determination, perseverance, and responsibility. It demonstrates using power and control positively. In a world where angry is the new happy, and yelling...