What is Mediation?
By John Ford www.johnford.com
Simply stated, mediation is a conciliatory process in which a third party supports the participants in reaching an agreement on their...
The significance of ADR for businesses in Ghana
By Edmund Mingle
Disputes are an inevitable part of business interactions and can arise due to various factors such as contractual disagreements, financial issues, breaches...
Mediation and the art of managing emotions
By Tim Hardy
It never ceases to amaze me how often parties say that their emotions play no part in a dispute. Absolutely not, they...
Building Positive Emotions in Mediation
by Fredrike P. Bannink
Little attention has so far been paid to theories of positive emotions in psychology and mediation. This may well reflect the...
Common sources of Collective Agreement grievances
Because a collective agreement is composed of language that is designed to cover a broad range of situations, it can be subject to interpretation...
Managing Difficult Conversations with Employees
By Ezra Franco
As a business owner or Human Resource or line manager, there will be times you’ll have to tackle sensitive topics with...
Conflicts & Resolutions in the Workplace
Conflict is inevitable in workplace settings, and conflicts can arise between co-workers, supervisors and subordinates or between employees and external stakeholders, such as customers,...
Lessons from Afadjato Mediation
By Edmund Mingle
The maiden Afadjato Mediation Expedition, organised by ADR Daily, came off successfully last Saturday as more than 30 mediators, joined by other...
How different is Arbitration from Litigation?
By Jessica Ellis
Arbitration and litigation are two types of legal dispute resolution. Litigation refers to the traditional court-based method of solving civil cases, while...
ICC Mediation Rules
Current as 1 January 2014, the ICC Mediation Rules replaced the 2001 Amicable Dispute Resolution Rules (ADR Rules) to reflect today’s practices. These rules...
