Industrial Relations Strategy
Competitive forces are changing the way businesses manage employees involved in industrial operations. First-line supervisors tend to have greater responsibility for managing workers, and...
Anaesthetists’ Association loses confidence in Medical & Dental Council
The Ghana Association of Certified Registered Anaesthetists (GACRA) says it has lost confidence in the Ghana Medical and Dental Council, accusing the council of...
THE IMPORTANCE OF PRE-MEDIATION IN CONFLICT RESOLUTION
Pre-mediation is a vital part of the mediation process. Pre-mediation prepares the parties for the PULSE conversation by setting the purpose and establishing their...
Pulse: the key to Strategic Mediation
Conflict transcends in all spheres of life and visibly in the circles of organisations, families and relationships just to mention a few. When it...
Grievances and Respective Roles of Parties
Every collective agreement contains grievance machinery. These are procedures identified in a collective agreement to resolve problems that develop in interpretation and or application...
COMPONENTS OF ACTIVE LISTENING
Now that the HRM is in a position to start ‘really’ listening, he/she needs to break down the main components of active listening to...
PULSE–The dynamic model of structured conversations
The PULSE model serves as the mediator’s road map.
The outer ring represents the dynamic process of managing a conversation, and although the conversation process...
Suspension from work without pay
Suspension from work, without pay (unpaid suspension), is the temporary removal of an employee from performing his/her work duties and from receiving pay, as...
A Proactive Approach to Addressing Unethical Behaviour at the Workplace
While it may not rise to the level of being illegal, unethical behavior in the workplace can have serious consequences if unaddressed. And it can...
Strategy Formulation
The success of every organisation be it the manufacturing, sales or service industry relies heavily on the strategies employed in realising the vision of...


































