MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...
The most common job posting mistake
Unemployment is at its lowest level since 2008 yet employers are still making simple mistakes that stop them from standing out – that’s the...
Performance Management – possibilities & implications
By Ian Cullwick, Queen's IRC FacilitatorPerformance management has also become both a strategic imperative and a challenge for many organizations in this data analytics...
Ghana needs ADR for industrial peace
The use of Appropriate Dispute Resolution (ADR) mechanisms to resolve workplace disputes has been described as the best way to ensure industrial peace in...
3 Types of conflict and solutions
Different types of conflict, including task conflict, relationship conflict, and value conflict can benefit from different approaches to conflict resolution.
In the workplace, it...
How today’s unions help working people(1)
Americans have always joined together—whether in parent teacher associations or local community organizations—to solve problems and make changes that improve their lives and their...
Who are Social Partners?
Social partners refer to people who are companions in a special working relationship who talk, help resolve their differences and work together to achieve...
The Effect of Labor Unions
Most labor union contracts -- also called collective bargaining agreements -- contain a step-by-step process for addressing and resolving employee grievances. The effect that...
Mediating in the shadow of the courts: Formality and informality
By Charlie Irvine
It’s good to see authors on this blog referencing academic research on decision-making. Similarly, a new chapter by Singapore judicial mediator Dorcas Quek...
What’s the best way to reward employees?
Whether you’re acknowledging a star worker’s major achievements or offering quiet congratulations to a wallflower, a custom approach to rewards and recognition work is...
