COACHING
Coaching is a style of management primarily characterised by asking workers questions to help them fulfil their immediate responsibilities more effectively and advance their...
MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...
Why conflicts arise
In most organizations, conflicts increase as employees assert their demands for an increased share in organizational rewards, such as position, acknowledgment, appreciation, monetary benefits...
Lessons from Afadjato Mediation
By Edmund Mingle
The maiden Afadjato Mediation Expedition, organised by ADR Daily, came off successfully last Saturday as more than 30 mediators, joined by other...
Retiring early: the fears and joy! (Part 2)
By Daniel Agyen-Tweneboah
It is helpful to still be working after retirement. In fact, it is encouraged for reasons of staying fit and longevity....
Culture and Conflict
BY: Michelle LeBaron
Culture is an essential part of conflict and conflict resolution. Cultures are like underground rivers that run through our lives and...
How to Create an Employee Grievance Policy
In any company, there will be disagreements and conflicts between people. Sticking your head in the sand and pretending everything is perfect can exacerbate...
Reclaiming Mediation’s Future: Getting Over the Intoxication of Expertise, Re-Focusing on Party Self-Determination
By : Robert A. Baruch Bush, Joseph P. Folger
For us and the colleagues we’ve worked with for many years, our first premise has always...
Is there a better way to handle neighbor disputes?
Legal intervention is sometimes unavoidable, but it can become more of a tool to exert power than a means to a peaceable resolution.
In the...
Understanding Severance and Redundancy in Ghana
By Austin Akufo Gamey, FIHRMP, MA. ADR. (PULSE)
I have followed closely the usage of two key jargons or terminologies which are interchangeably used in the...
