Key Performance Objectives

Key Performance Objectives

By Pat Fontana Setting key performance objectives that are measurable not only help your employee but can help you grow your organisation. Just as a...
How to reduce Conflict at the Workplace

How to reduce Conflict at the Workplace

by George N. Root II Conflict in the workplace can arise for many reasons. Employees can become frustrated at their stagnant job functions or lack...

Why listen with the HEART?

HRM practitioners are expected to listen with the heart for the purpose of ensuring not only the understanding of the words spoken by the...
There were many lessons to chew on

Lessons from Afadjato Mediation

By Edmund Mingle The maiden Afadjato Mediation Expedition, organised by ADR Daily, came off successfully last Saturday as more than 30 mediators, joined by other...

Resolving GRIEVANCES in line with COLLECTIVE AGREEMENTS

The nature of the workplace is that from time to time complaints and disputes will arise relative to the application or interpretation of the...
Knowing Commercial Mediation

Knowing Commercial Mediation

By Carol Francois Commercial mediation is a process used to resolve disagreements that occur in commercial relationships. This can include disagreements over land, materials, rights,...

The power of negotiation

Jun 12, 2017By Deepak MalhotraWhenever a dispute flares up, the parties involved must ask themselves which course of action will yield the best outcome....
Company Directors have enormous responsibility

The Ordeals of Directorship

By Florence Hope-Wudu Directorship is an onerous responsibility to assume, little do many who do so seem to realize. The official duties associated with a...
mediation benefits

The vital benefits of Mediation

ADR, particularly in mediation is a civilised way of resolving a range of differences and conflicts which requires a professional and practical mediator with...
Creating value out of conflict

Creating value out of conflict

Too often, managers treat disputes as distinct from other aspects of business deal-making. Some behave as if resolving a dispute requires a distinct choice:...
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