The PULSE process, Enhancing Effective Listening and Speaking Skills
Listening is a significant subset of communication. It is required to help focus when implementing goals and plans. Failure to communicate leads to many...
How to reduce Conflict at the Workplace
by George N. Root II
Conflict in the workplace can arise for many reasons. Employees can become frustrated at their stagnant job functions or lack...
Lessons from Afadjato Mediation
By Edmund Mingle
The maiden Afadjato Mediation Expedition, organised by ADR Daily, came off successfully last Saturday as more than 30 mediators, joined by other...
Why listen with the HEART?
HRM practitioners are expected to listen with the heart for the purpose of ensuring not only the understanding of the words spoken by the...
Resolving GRIEVANCES in line with COLLECTIVE AGREEMENTS
The nature of the workplace is that from time to time complaints and disputes will arise relative to the application or interpretation of the...
The power of negotiation
Jun 12, 2017By Deepak MalhotraWhenever a dispute flares up, the parties involved must ask themselves which course of action will yield the best outcome....
Knowing Commercial Mediation
By Carol Francois
Commercial mediation is a process used to resolve disagreements that occur in commercial relationships. This can include disagreements over land, materials, rights,...
The vital benefits of Mediation
ADR, particularly in mediation is a civilised way of resolving a range of differences and conflicts which requires a professional and practical mediator with...
The Ordeals of Directorship
By Florence Hope-Wudu
Directorship is an onerous responsibility to assume, little do many who do so seem to realize. The official duties associated with a...
Preparing for Change at the workplace
Change” is often a well-known word in business, and it is not hard to see why. Change can create a sense of fear, anxiety...
