Causes of organizational conflict
By George N. Root III
In order to survive, a company must focus its efforts on generating revenue in the face of competition. According to...
The benefits of workplace mediation
By: N. Madison
Workplace mediation is a process through which parties in a work or work-environment-related dispute attempt to resolve issues with the help of...
How to negotiate your salary
By Katie Shonk (PON Harvard Law School)
The question of how to negotiate salary seems to preoccupy negotiators more than any other—and with good...
Communication and Conflict Resolution
Communication is often a major factor in conflict resolution, they are closely related. Conflict resolution typically involves the use of various methods to determine...
The importance of Translation in Mediation
By Linus Tengdong
Without understanding each other’s language, how can mediation take place between disputing parties?
The importance of translation/interpretation in mediation cannot be overemphasised in...
HR Managers need Labour Act to overcome disputes
The inability Human Resource Managers (HRM) to effectively apply the provisions of the Labour Act 2003 (Act 651) at the workplace remains a challenge...
The PULSE process, Enhancing Effective Listening and Speaking Skills
Listening is a significant subset of communication. It is required to help focus when implementing goals and plans. Failure to communicate leads to many...
Will equal pay for equal work cost your organization?
As we all know, the majority of the sweeping legislative changes to the Employment Standards Act, 2000 (“ESA”) and to the Labour Relations Act,...
ICC Mediation Rules
Current as 1 January 2014, the ICC Mediation Rules replaced the 2001 Amicable Dispute Resolution Rules (ADR Rules) to reflect today’s practices. These rules...
Common sources of Collective Agreement grievances
Because a collective agreement is composed of language that is designed to cover a broad range of situations, it can be subject to interpretation...
