Managing Conflict: (how to handle conflict)
Considering the fact that we as individuals have different points of view, there will always be instances when misunderstandings will occur among us. With...
WHY FLEXIBLE WORKING IS MORE THAN JUST A TREND
The way a modern office is run these days is a completely different beast to the trends we saw a decade ago. Similarly, employees...
Mediation awaits Menzgold, BoG/SEC
By Edmund Mingle
The regulatory dispute between gold dealership firm, Menzgold Ghana Company Limited, on one side, and the Bank of Ghana (BoG) and Securities...
WHEN IS STRIKE LEGAL UNDER THE LABOUR ACT2003, (ACT(651)
Labour Act 2003, (Act 651) defines strike as “any action by two or more workers in concert which is intended by them to restrict...
Mediation and the art of managing emotions
By Tim Hardy
It never ceases to amaze me how often parties say that their emotions play no part in a dispute. Absolutely not, they...
Mediating in the shadow of the courts: Formality and informality
By Charlie Irvine
It’s good to see authors on this blog referencing academic research on decision-making. Similarly, a new chapter by Singapore judicial mediator Dorcas Quek...
Seven Steps for Effective Problem Solving in the Workplace
Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of...
Performance Management – possibilities & implications
By Ian Cullwick, Queen's IRC FacilitatorPerformance management has also become both a strategic imperative and a challenge for many organizations in this data analytics...
Beyond salary: Negotiating for job satisfaction and success
Most people enter employment negotiations assuming that compensation and benefits are the only issues on the table, according to Negotiation editorial board member...
DEALING WITH PROBLEM AREAS IN PERFORMANCE APPRAISAL
The Performance Appraisal process is an important organizational system that facilitates delivery of optimum performance from the workers within the organization.
But just like any...


































