MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...
How To Compel Remote Arbitration
By Theodore K. Cheng
One adverse impact of the pandemic has been to create delays in the scheduling of in-person evidentiary arbitration hearings due to ongoing...
Too few of Africa’s commercial disputes are resolved by African arbitrators – why this...
Throughout my career arbitrating on disputes between companies and governments outside the courts, I’ve noticed a growing number of claims made by Africans. But...
STRATEGIC MANAGEMENT OF ORGANISATIONAL CONFLICT
BECOMING A MEDIATING ORGANISATION (part 1)
Conflict is an inevitable aspect to be encountered in every human institution where people in an interdependent relationship have...
ACTIVE LISTENING
One of the common problems in communication is not listening actively. Listening is the core of every successful interaction at the work place and...
Keeping the Peace
True peace is not merely the absence of negative force - tension, confusion or war; it is the presence of some positive force -...
Reclaiming Mediation’s Future: Getting Over the Intoxication of Expertise, Re-Focusing on Party Self-Determination
By : Robert A. Baruch Bush, Joseph P. Folger
For us and the colleagues we’ve worked with for many years, our first premise has always...
Challenges facing HR Managers
By: Sam Ashe-Edmunds
Small businesses face more staffing challenges than larger companies because of their limited labour budgets and need to have employees multitask. This...
How much is conflict costing your company?
By: Lizzy-Ann
It is interesting to discover how much unnecessary cost is being accrued by businesses as a result of conflicts. Conflicts, as we all...
The right way to Resign
By Sharlyn Lauby
Over the years, we’ve spent a lot of time talking about the right way to get a job. I think...
