ACTIVE LISTENING
One of the common problems in communication is not listening actively. Listening is the core of every successful interaction at the work place and...
Understanding the BEACHs in HR Practice
The greatest asset of an organization are it Human Resource, each with a potential to strengthen and transform the organization collectively and individually. It...
Recipe for speedy salary negotiation
Most often management and unions get entangled in protracted salary negotiations in a manner that sometimes becomes unproductive.
The negotiations sometimes reach a deadlock when...
Reclaiming Mediation’s Future: Getting Over the Intoxication of Expertise, Re-Focusing on Party Self-Determination
By : Robert A. Baruch Bush, Joseph P. Folger
For us and the colleagues we’ve worked with for many years, our first premise has always...
Keeping the Peace
True peace is not merely the absence of negative force - tension, confusion or war; it is the presence of some positive force -...
Workplace Mediation
Written By: N. Madison
Workplace mediation is a process through which parties in a work environment attempt to resolve disputes with the help of an...
COVID-19 and Online Dispute Resolution. It’s a Whole New World
By Harry N. Mazadoorian
Online Dispute Resolution, or ODR, in its broadest definition refers to the coupling of technology with ADR. It has been a growing...
The right way to Resign
By Sharlyn Lauby
Over the years, we’ve spent a lot of time talking about the right way to get a job. I think...
Do traditional grievance procedures destroy relationships?
HR professionals have relied on formal grievance procedures for years, but are they still fit for purpose? In an extract from his new book,...
Using mentoring for organizational growth
Mentoring has long been recognized as an important engagement tool to build emotional and intellectual connections between the organization and the employees. Over that...
