Culture and Conflict part2
By: Austin Gamey
How to Respond
Given culture an important role in conflicts, what should be done to keep it in mind and include it in...
Do Employee Engagement Surveys Truly Work?
Much has been talked about the employee engagement survey, by leaders, by experts, and by employees themselves. Organizations spend billions of dollars to first...
Knowing Pre-Mediation Meeting
By Dr. Nancy Love
The Pre-mediation meeting also referred to as ‘Pre-caucusing’ is a preliminary meeting between the mediator and each of the parties prior...
Fighting political vigilantism with Mediation
By Edmund Mingle
The activities of political vigilante groups in Ghana have recently assumed an alarming proportion, with security experts describing it as a threat...
STRATEGIC MANAGEMENT OF ORGANISATIONAL CONFLICT
BECOMING A MEDIATING ORGANISATION (part 1)
Conflict is an inevitable aspect to be encountered in every human institution where people in an interdependent relationship have...
Too few of Africa’s commercial disputes are resolved by African arbitrators – why this...
Throughout my career arbitrating on disputes between companies and governments outside the courts, I’ve noticed a growing number of claims made by Africans. But...
The Salary Dilemma: Should You Be Open About worker’s Pay?
When you start a new business and have just one or two workers, it is both easy and practical to make salary decisions on a...
How To Compel Remote Arbitration
By Theodore K. Cheng
One adverse impact of the pandemic has been to create delays in the scheduling of in-person evidentiary arbitration hearings due to ongoing...
Essentials of Organisations
By: Austin Gamey
What is an organisation?
An organisation is a managed system designed and operated to achieve a particular set of objectives.
As you observed...
MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...


































