LEAVE ENTITLEMENT IS LEGAL
The saying goes that “all work and no play makes Jack a dull boy", thus the need for every worker to have a time...
Is there a better way to handle neighbor disputes?
Legal intervention is sometimes unavoidable, but it can become more of a tool to exert power than a means to a peaceable resolution.
In the...
Prioritizing Communication in Performance Appraisal
Communication skills are very critical for a successful performance appraisal because the appraisal process is primarily concerned with communication and needs to be two-way...
Why mediation may be way ahead to get a happy dispute resolution
By: Graham Boyack, Director, Scottish Mediation
When people complain, there are two primary reasons they do so; firstly, they want to be heard, and secondly,...
ACTIVE LISTENING
One of the common problems in communication is not listening actively. Listening is the core of every successful interaction at the work place and...
Learning Agility: Understanding Its Potential in the Workplace
HR managers are vital resources in spotting and developing learning agility in any organisation. Research from many important human resources authorities has shown that...
Why conflicts arise
In most organizations, conflicts increase as employees assert their demands for an increased share in organizational rewards, such as position, acknowledgment, appreciation, monetary benefits...
MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...
Is conflict beneficial in Organisations?
By: Sam Ashe-Edmunds
While it may not seem like there are any advantages to a conflict in your organisation, disagreements can provide benefits to savvy...
Seven ways to earn the trust of employees
How many employees trust their managers?
A recent study by Edelman found that one in three employees don’t trust their manager.
Another study by EY found...
