BENCHMARKING
Benchmarking is a technique that uses quantitative or qualitative data to make comparisons between different organisations or various sections of organisations. Benchmarking is usually...
How much is conflict costing your company?
By: Lizzy-Ann
It is interesting to discover how much unnecessary cost is being accrued by businesses as a result of conflicts. Conflicts, as we all...
Developing an Online Mediation Practice
By Ben Davies
For any mediator used to face-to-face mediation, online mediation requires a modified approach and therefore training to adapt the skills of the mediator...
Body Checks and the Labour Act
By Delight Adufutse
In contemporary times, there has been a vast evolution of the approach to work which comprises the language, the dress code as...
Mediation awaits Menzgold, BoG/SEC
By Edmund Mingle
The regulatory dispute between gold dealership firm, Menzgold Ghana Company Limited, on one side, and the Bank of Ghana (BoG) and Securities...
Performance Management – possibilities & implications
By Ian Cullwick, Queen's IRC FacilitatorPerformance management has also become both a strategic imperative and a challenge for many organizations in this data analytics...
6 Must-Have Policies for a Strong Employee Handbook
As your business grows, a strong employee handbook is a manual for what your employees can expect from your company and what your company...
5 Reasons to Choose Mediation to Solve a Dispute
Justice always prevails, right? Anyone who has watched a TV crime show knows that the bad guys are always caught. The good guys always...
Strategy Formulation
The success of every organisation be it the manufacturing, sales or service industry relies heavily on the strategies employed in realising the vision of...
Mediation: where the confidentiality ends
There is little room for argument; the information and documents exchanged during mediation are confidential. Rule 8 of the South Carolina Alternative Dispute Resolution...
