3 Types of conflict and solutions
Different types of conflict, including task conflict, relationship conflict, and value conflict can benefit from different approaches to conflict resolution.
In the workplace, it...
Only GHOST can resolve British Airways labour strike
The issue of the ongoing 16-day British Airways cabin crew strike which begun on July 1, 2017, brings to mind a lot of questions...
Dispute Resolution made simple
Let’s consider the following disputes:A divorcing couple can’t agree on a custody arrangement for their young children. • A manager accuses his former employer...
The POWER tool for Mediators
The power tool is a unique principle for successful outcome of a guided conversationPOWER is a five letter acronym that stands for Paraphrase, Open...
4 Negotiation Strategies for resolving values-based disputes
In many negotiations, both parties are aware of what their interests are, and are willing to engage in a give-and-take process with the other...
Making critical decisions in mediation
By Harry N. MazadoorianThis article is the second of two seeking to identify some critical decisions with which counsel must deal in embarking on...
Why mediation is the best way to seek justice
Anyone looking at Kenya’s social dynamics today will no doubt recognise how, driven by a growing appreciation of their rights, wananchi are becoming increasingly...
Resolving GRIEVANCES in line with COLLECTIVE AGREEMENTS
The nature of the workplace is that from time to time complaints and disputes will arise relative to the application or interpretation of the...
Making Critical Decisions in the Mediation Process
By Harry N. Mazadoorian
The use of mediation in connection with civil disputes seems to be alive and well in Connecticut judging by a number...
Building Positive Emotions in Mediation
by Fredrike P. Bannink
Little attention has so far been paid to theories of positive emotions in psychology and mediation. This may well reflect the...
