GHOST PRINCIPLE, Protocol for CONFLICT Resolution
There are various keys to a successful conflict resolution. Prominent among them is the GHOST principle.
The GHOST principle is a set of guidelines that...
4 Things to Consider When Your Company is Ordered to Mediation
Mediation of employment matters is on the rise. When faced with an employment case, your company may be ordered to mediation or the court...
Need Help Getting Your Spouse to the Negotiating Table?
I can’t tell you how many times I receive phone calls from people seeking an uncontested divorce in Maryland, DC or Virginia, but don’t...
Any Room for Arbitration in Nigeria?
In partnership with the International Chamber of Commerce, Stears assesses the role of Arbitration in Nigeria as the 2nd Annual Africa Regional Arbitration Conference...
Why conflicts arise
In most organizations, conflicts increase as employees assert their demands for an increased share in organizational rewards, such as position, acknowledgment, appreciation, monetary benefits...
Why should I use mediation to resolve conflict?
There are many positive aspects to mediation.
First of all, mediation is a comfortable process that is accessible to any interested party who is involved...
Conflict — The Unexpected Gift (Book Review)
Conflict is a common aspect of life that is extremely difficult to avoid because each person is different from others and arrives at his...
Mediation and the role of the Mediator
Mediation is a process geared towards conflict resolution. It is characterized by a negotiation between dissenting parties in the presence of an impartial third...
Seven Steps for Effective Problem Solving in the Workplace
Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of...
Mapping the employee development journey
In today's competitive talent marketplace, attraction, engagement, and retention of talent, at all levels of the organization, are key to organizational performance and sustainability....
