The importance of Active Listening
The success or failure of any organisation often hinges on one key factor: The ability of its leaders to listen, both externally and internally.
Unfortunately,...
Causes of organizational conflict
By George N. Root III
In order to survive, a company must focus its efforts on generating revenue in the face of competition. According to...
The Bill to Amend the Brazilian Arbitration Act: A Threat to Arbitration in Brazil?
By João Gabriel Campos & Leonardo F. Souza
The 1996 Brazilian Arbitration Act (the BAA), which subjects domestic and international arbitrations to the same set of rules,...
How to Create an Employee Grievance Policy
In any company, there will be disagreements and conflicts between people. Sticking your head in the sand and pretending everything is perfect can exacerbate...
BENCHMARKING
Benchmarking is a technique that uses quantitative or qualitative data to make comparisons between different organisations or various sections of organisations. Benchmarking is usually...
How to Create and Maintain a Compensation Plan
How smart is your company? Smart companies have up-to-date compensation plans that support their business objectives and ensure their long-term success. As the HR...
Strikes and indiscipline will defeat the purpose of job creation
By: K. B. Asante
The political parties have now generally embraced job creation as a major tool for individual well-being and economic growth. The party...
Why mediation may be way ahead to get a happy dispute resolution
By: Graham Boyack, Director, Scottish Mediation
When people complain, there are two primary reasons they do so; firstly, they want to be heard, and secondly,...
Conflict looms over VRA-Bui Power merger
The Volta River Authority (VRA) staff have raised the alarm over a proposed draft bill seeking to merge the VRA with the Bui Power...
Making critical decisions in mediation
By Harry N. MazadoorianThis article is the second of two seeking to identify some critical decisions with which counsel must deal in embarking on...
