What Does Good HR Looks Like?
Jun 14, 2017While HR is responsible for roughly half of an organization's operating costs, most HR professionals don't have the skills to be true...
What is Crisis Management in Negotiation?
What is crisis management in negotiation, and how can you deal with a growing crisis in your organization? Advice from hostage negotiators can help...
Bracketing in Mediation: When to Use It and Why It Works
By Joshua Fruchter (Merge Mediation Group)
Participants in mediations will be familiar with bracketing — a technique widely used by mediators to bridge seemingly insurmountable...
The HRM’s role in Achieving Organisational Objectives
The Human Resource Manager (HRM) is expected to be the custodians of the leadership and the long term vision and action of the organisation....
Ramadan in the workplace: top tips for employers
For many Muslims, Ramadan is a period of religious observance, which includes fasting from sunrise to sunset. Ashok Kanani provides a four-point checklist for...
Is conflict beneficial in Organisations?
By: Sam Ashe-Edmunds
While it may not seem like there are any advantages to a conflict in your organisation, disagreements can provide benefits to savvy...
Prioritizing Communication in Performance Appraisal
Communication skills are very critical for a successful performance appraisal because the appraisal process is primarily concerned with communication and needs to be two-way...
What is a Mediation Settlement?
Written By: Alexis W
A mediation settlement is an agreement that two feuding parties arrive at during the mediation process. The mediation process can be...
Do Employee Engagement Surveys Truly Work?
Much has been talked about the employee engagement survey, by leaders, by experts, and by employees themselves. Organizations spend billions of dollars to first...
MORE LANGUAGE SKILLS FOR MEDIATORS
Immediacy
Immediacy is the opportunity to examine what is happening in the moment.
Communicating in the “here and now” allows emotions to be dealt with and...
